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The academy's legal document set

Policies & terms

The rules that govern training with us, staying with us and giving us your information.

The House of GirlBoss office, with working documents visible on the board.
The academy office at Cherry Tree House, where this document set is maintained.
Documents
8
Statutory route
1
Governing law
England & Wales

Start here.

Choose the situation that sounds like yours. Each link goes to the relevant clause, rather than making you search a whole document.

I need to move my date or cancel.Cancellation terms I want to see or correct the information you hold about me.Your privacy rights Something has gone wrong and I want it put right.Make a complaint I want a photograph of me taken down.Withdraw consent My personal information has been mishandled.Data protection route

Document register

Nine entries grouped by purpose.

What we hold, why we hold it and how to challenge it.

Privacy noticeWhat we do with your personal information, who holds it, how long we keep it and what you can ask us to do about it.DocumentOpen Cookie policyWhat this website stores on your device, why, and what you can turn off.DocumentOpen Data protection complaintsComplain about how we have handled your personal information. We acknowledge every complaint within 30 days.Statutory complaints routeOpen

The contract and what happens when a booking changes.

Terms and conditionsThe Course Agreement between you and House of GirlBoss: 24 articles, the on-site accommodation terms, and the Qualifi enrolment, cancellation and withdrawal policy.DocumentOpen Refunds and cancellationWhat happens to a booking and a payment when plans change: rescheduling fees, payment plans, accommodation and the Qualifi qualifications.DocumentOpen

Procedures students, models and regulators can hold us to.

Complaints and appealsTwo routes on one page: a complaint about the service, and an appeal against an assessment decision.DocumentOpen Withdrawing photography consentHow to withdraw your consent for us to use your image, what that changes, and honestly what it cannot undo.DocumentOpen Accessibility statementHow accessible this website and the academy are, what we know is not good enough yet, and who to ring before you travel.DocumentOpen SafeguardingHow we keep learners and models on site safe, and what to do if you are worried about someone.DocumentOpen

Not published

These are recorded omissions, not missing links. If either becomes required, it will enter the register above.

Credit promotionsOnly required once a payment plan is published. We do not currently publish one.Not published
Modern slavery statementRequired only above a turnover threshold. Whether that threshold applies has not been confirmed.Not published

Who publishes this set

Girl Boss HQ Limited

Registered in England and Wales, company number 15090657.

Registered office: Cherry Tree Farm, Cherry Tree Lane, Rostherne, Altrincham, Cheshire, England, WA14 3RZ.

Girl Boss HQ Limited is not VAT registered. Every price shown for a course is the total price you pay.

Need help?

If you are unsure which document applies, ask us. For a formal data protection complaint, use the statutory route in the register.

[email protected]07716 751964